Shipping Policy
Last Updated: June 30 2026
Thank you for shopping with Dr. Scott’s Pinball Store. We are committed to providing reliable and transparent shipping services for all arcade machines, pinball machines, gaming equipment, and accessories.
Shipping Locations
We currently ship within the United States.
For shipping requests outside the United States, please contact our support team before placing an order.
Order Processing Time
Orders are typically processed within 1–3 business days (Monday–Friday) after payment confirmation.
Orders are processed during regular business hours, excluding weekends and holidays.
Estimated Delivery Time
Estimated delivery time for all orders within the United States is 5–7 business days (Monday–Friday) after shipment.
Delivery times may vary depending on product availability, carrier delays, weather conditions, and destination.
Order Cut-Off Time
Orders placed after 2:00 PM Eastern Standard Time (EST) will begin processing on the next business day.
Fixed Shipping Rate
We offer free shipping on all orders within the United States.
Shipping charges are displayed clearly during checkout before payment is completed.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Delivery Inspections
Customers should inspect packages carefully upon delivery.
If your order arrives damaged:
- Note the issue with the delivery driver if possible
- Take clear photos of the packaging and product
- Contact us within 48 hours of delivery
Delayed or Lost Shipments
Delivery estimates are not guaranteed and may occasionally be affected by:
- Weather conditions
- Carrier delays
- High shipping volume
- Remote delivery locations
If your shipment appears delayed or lost, please contact us for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
We are not responsible for delays or additional costs caused by incorrect or incomplete addresses.
Contact Information
Dr. Scott’s pinball Store
📧 Email: info@drscottspinballstore.com
📞 Phone: +1 262-244-5290
🏬 Address: 1374 Conant St, Maumee, OH 43537, United States
🕒 Business Hours: Monday – Friday | 10:00 AM – 6:30 PM